Hartmann Belting Leather
Hartmann Belting Leather
Belting Leather briefcase, one side is dented in. Can I do anything to undent it?
We are talking about a Hartmann's lawyers briefcase(used), and no, I can't get my money back. Now the case itself looks new, no scuff or scratches. Just the dent that extends across the front of the case, just below the lock. The previous owner told me this happens naturally to belting leather(BS?), and to contact the Hartmann home office in Tennessee. Tell me if I can solve this problem on my own, and thanks!
There are few things in life that exhibit the quality, elegance, and refinement of a Hartmann briefcase. That's because they're built with pride by a company who truly cares about customer satisfaction. Even though the previous owner fed you line of BS about belting leather, his suggestion about contacting the company is a good one. Their goal is to ensure your satisfaction; and they will be happy to provide efficient and gracious repair service at a reasonable cost.
Contact their Customer Service Department via email at customerservice@pobox.hartmann.com or send a letter to Hartmann, Inc., Customer Service Department, Hartmann Drive, Lebanon, TN 37087. In either case, send a photo along with your request for a quote. Unless you're a saddle maker yourself, you can't do better.
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US $51.75










































